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Cristalino Lagoon Front Hotel, Restaurant & Spa

8.7Very good116 reviews

511 Costera 77593View map

Room Types

Room types on record. Use "See rooms & rates" for availability and prices on your dates.

Hotel Overview

CRISTALINO Lagoon Front Hotel, Restaurant & Spa is an exclusive Special Category boutique hotel, for guests over 17 years of age, located on the shores of the majestic Bacalar Lagoon.

CRISTALINO Lagoon Front Hotel, Restaurant & Spa presents a contemporary concept of urban comfort in perfect harmony with nature. The hotel combines modern design, elegance, and privacy, offering 20 luxurious rooms distributed across two buildings with full or partial lagoon views. All rooms have been designed for maximum comfort and safety, featuring a sprinkler fire suppression system, as well as modern amenities that ensure a relaxing and secure stay.

The hotel features a 24-hour reception, personalized concierge service, two heated pools, a lagoon-front restaurant, and a rooftop bar with panoramic views of the surrounding natural landscape. For business travelers, private meetings, and digital nomads, the hotel offers an executive lounge for up to ten people, ideal for combining work and relaxation in an inspiring setting.

Among its amenities are a spacious dock, perfect for contemplation, relaxation, or private waterfront experiences. The entire hotel is equipped with a purified water system, complimentary Wi-Fi throughout, and a backup generator to ensure continuous operation and guest comfort at all times.

As a complement to the wellness experience, the hotel offers an exclusive Spa where guests can enjoy sauna, steam room, relaxing massages and various beauty and relaxation treatments designed to revitalize body and mind, creating a comprehensive experience of rest and renewal in one of the most beautiful destinations in the Mexican Caribbean.

Spa Cristalino is open Monday to Sunday from 8:00 am to 5:30 pm. For information and reservations, contact us via WhatsApp at 998 227 4388 or by phone at 998 529 0988.

Guest Reviews

8.7/10
Very good116 reviews
  • Cleanliness8.7
  • Facilities & amenities8.4
  • Location9.1
  • Service8.6

Guest scores are aggregated from a third-party site. See the booking page for the latest details.

Hotel Facilities

  • SWIMMING POOL- OUTDOOR
  • SPA
  • CONFERENCE ROOMS
  • SAUNA
  • STEAM ROOM
  • AIR CONDITIONING
  • WATER SPORTS
  • AIRPORT SHUTTLE AVAILABLE (SURCHARGE APPLIES)
  • POOLSIDE SNACK BAR
  • BAR
  • BARBER SHOP
  • BEAUTY SALON
  • BODY TREATMENTS
  • BUSINESS CENTRE
  • CAR PARKING - ONSITE FREE
  • CHILDREN NOT ALLOWED
  • COMPLIMENTARY IN-ROOM COFFEE OR TEA
  • COMPLIMENTARY WIFI ACCESS
  • CONCIERGE
  • EXPRESS CHECK-IN
  • FREE ICE AVAILABLE
  • FREE WIFI
  • HOUSEKEEPING-DAILY
  • LAUNDRY SERVICE
  • MINIBAR
  • MULTILINGUAL STAFF
  • RESTAURANT
  • ROOM SERVICE-LIMITED HOURS
  • SAFETY DEPOSIT BOX
  • SELF-PARKING - FREE
  • SMOKE-FREE PROPERTY
  • TOUR DESK
  • Air Conditioning
  • Airport shuttle available (surcharge applies)
  • Bar
  • Barber shop
  • Beauty Salon
  • Body treatments
  • Business Centre
  • Car Parking - Onsite Free

Surroundings

Transportation

  • Aeropuerto Internacional de Chetumal36 km / 40 min
  • Aeropuerto Internacional de Tulum209 km / 160 min

Tourist Spots

  • Fort of San Felipe

Basic Information

Hotel name
Cristalino Lagoon Front Hotel, Restaurant & Spa
Address
511 Costera 77593
Destination
Bacalar, Mexico
Star rating
4-star
Check-in
15:00
Check-out
12:00
Minimum check-in age
18+
Room types
12

Information is provided by our suppliers and may change. Rates and availability are shown in real time on the booking page.

Frequently asked questions

What are the check-in and check-out times at Cristalino Lagoon Front Hotel, Restaurant & Spa?
Check-in starts at 15:00. Check-out is until 12:00.
Is there a minimum check-in age?
Guests must be at least 18 years old to check in.
How do I get there from the nearest station or airport?
Aeropuerto Internacional de Chetumal is about 36 km away (about 40 min).
Is Wi-Fi available?
The hotel lists "COMPLIMENTARY WIFI ACCESS" among its facilities.
Is parking available?
The hotel lists "CAR PARKING - ONSITE FREE". Please check fees and reservation requirements with the hotel.
How much does it cost to stay at Cristalino Lagoon Front Hotel, Restaurant & Spa?
Rates change with your dates and room type. Pick your dates above and tap "See rooms & rates" for live availability and tax-included prices.

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